Mido Relocation Company (“we,” “us,” or “our”) is committed to protecting the privacy and personal information of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our services, website, or customer support team.

We may collect the following types of personal and non-personal information:

• Full name
   
• Email address
   
• Phone number
   
• Home or business address
   
• Relocation details (origin, destination, inventory lists, schedule)
   
• Payment information (processed through secure third-party providers)
   

• Browser type and device information
   
• Website usage data (cookies, analytics)
   
• Log files (IP address, date/time of access)
   

We use your information to:

• Provide relocation and logistics services
   
• Prepare quotations and service proposals
   
• Communicate updates regarding your move
   
• Improve our website and customer experience
   
• Maintain internal records and compliance
   
• Process payments securely
   
• Prevent fraud and ensure safety
   

We do not sell or trade your personal information.
We may share information only with:

• Trusted partners (logistics providers, storage facilities, insurance partners)
   
• Payment processors (for billing purposes)
   
• Legal authorities (if required by law or to protect our rights)
   

All partners are required to follow privacy and security standards.

We implement appropriate technical and organizational measures to safeguard your information, including:

• Encryption of sensitive data
   
• Secure servers and firewalls
   
• Access control protocols
   
• Regular security reviews
   

While we strive for complete security, no method of data transmission is 100% guaranteed.

Our website may use cookies to:

• Improve user experience
   
• Track site performance
   
• Analyze traffic patterns
   

You may disable cookies in your browser settings, although some features may not function properly.

We retain personal data only as long as necessary to:

• Provide our services
   
• Comply with legal or regulatory requirements
   
• Resolve disputes
   
• Maintain business records
   

Depending on your region, you may have the right to:

• Access your personal data
   
• Request correction of inaccurate information
   
• Request deletion of your data
   
• Opt out of marketing communications
   
• Withdraw consent for data processing
   
• Request a copy of your data
   

To exercise your rights, contact us using the details below.

If services require international relocation, your data may be transferred to trusted partners outside your home country. All transfers comply with applicable data protection regulations.

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect any revisions. Continued use of our services signifies acceptance of the updated policy.

If you have questions or requests regarding this Privacy Policy, please contact us:

Mido Relocation Company
Email: info@midorelocation.com
Phone:   02071673267
Website: midorelocation.com
Address:  

Unit 6 Bush Industrial Estate, London NW10 6DF